Wetsuit Warranty

Wetsuit Warranty

Your 2XU performance swimming wetsuit is supported with a warranty on both manufacture and materials for two years from date of purchase.

If you purchased your wetsuit in one of our stores, you must return to the store of purchase to initiate your warranty claim. You will be asked to provide a receipt.

Wetsuit Warranty becomes void if you have not followed the care instructions provided by any of the following means:

• You have exposed the suit to chlorine;
• You have exposed the suit to extreme heat and direct sunshine;
• You have exposed the suit to prolonged bacteria and other harsh abrasive substances such as Petroleum Jelly (Vaseline, Paw Paw ointment etc)

2XU will not repair or replace items that have clear physical stress such as rips and split seams, or where there is clear evidence of inadequate care or treatment.

We have the right to inspect claimed damages to suits and decide on the outcome and cause of damage.If we find the suit to be faulty at the fault of the customer, 2XU will not pay for suit repairs.

If your item is found to have a major fault, 2XU will cover all shipping and repair costs associated with your warranty claim.