Refund Policy

REFUND DUE TO DAMAGE OR FAULTY ITEM

• Refund Method: We will refund your original payment method whenever possible for approved returns. For example, credit card purchases will be refunded to the same card.

 

• Refund Amount: The refund will cover the returned item's purchase price, excluding any shipping fees paid at checkout (shipping costs are non-refundable, except where we shipped you a wrong or defective item). If you received any gifts or promotional items with the order, these must also be returned, or their value may be deducted from the refund if kept.

 

• Processing Time: Once your returned item is received at our warehouse or store, we will inspect it and notify you via email of the return status. If approved, refunds will be processed within 10–14 business days. Depending on the issuing bank's processing times, the credit may take additional days to be reflected in your bank or card statement. Please allow up to approximately 2–3 weeks from the return shipment date for your refund to be completed. We will do our best to process it sooner.